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Nigel Kay's training on crisis communication

Nigel Kay was a BBC journalist for 30 years. When he left the Corporation to start his own consultancy, he was Head of Journalism Development, responsible for the training and development of 3000 journalists across the UK. He helped coordinate coverage of some of the biggest domestic stories, including the Hillsborough Stadium tragedy, the Grand Hotel bombing and the London bombings of 2005. Nigel is an experienced radio and television interviewer. As presenter of North of Westminster and Let the People Talk on BBC TWO, he interviewed Margaret Thatcher, Tony Blair, and a host of other leading political figures. Nigel is an experienced public speaker. He has represented the BBC on public platforms across Europe and at the United Nations.

Since 2006 Nigel has been advising governments, local authorities and businesses on communications strategy and media relations. He’s an Associate Lecturer at the Emergency Planning College, where he writes and presents crisis communications training courses.

Nigel Kay visited Georgia in May 1-4 to deliver training on crisis communication for journalists and PR representatives of different governmental structures. Training was organized by the State Security and Crisis Management Council with financial help of ASB Georgia together with other DIPECHO partners: OXFAM, Danish Red Cross and Georgia Red Cross Society.

Nigel brought his experience in crisis communication and presented some very useful tools for communications people. "We questioned ourselves today, if we responded well during Tbilisi flood, when we started blaming instead of providing useful info to the public" - said Guram Rogava, journalist.

State Security and Crisis Management Council presented a guidebook: "Natural Disasters and Media". This book includes interesting info about communicating during natural disasters as well as description of possible disasters in Georgia. Crisis Council also invited the journalists to their office to get a better idea how they work.